We are here to support the availability of Quality Medical Supplies by offering free shipping for select items over $299!
5% OFF YOUR ENTIRE FIRST ORDER
Frequently Asked Questions
Frequently asked questions
Our secure online process is the preferred and most expedient method of ordering from Global Wave Mart. However, we understand that there may be times when you would prefer to order by E-mail.
To order by E-mail
1. Download our Purchase Order Request Form.
2. Complete the order form.
3. Email it to hello@globalwavemart.com
We will begin processing the order as soon as it is received. Please include an email address to receive an order confirmation and tracking information on your shipment.
Yes we do, and our customer service team can help.
We’ll track down the item for you; and provide you with the information. There’s no obligation to purchase.
Call us:
281-888-6632
Email us:
Hello@globalwavemart.com
Visit us:
9800 Center Pkwy, Suite 256. Houston, Texas, United States.
Monday - Friday (9 am - 5 pm)
Saturday (9 am - 1 pm)
Yes we do! International customers will be responsible for paying any taxes, duties, or customs fees charged by their local government.
If you have any questions, you can
Call us:
281-888-6632
Email us:
Hello@globalwavemart.com
Visit us:
9800 Center Pkwy, Suite 256. Houston, Texas, United States.
Monday - Friday (9 am - 5 pm)
Saturday (9 am - 1 pm)
If you receive a product and it doesn’t fit, or it is not what you expected it to be, most products can be returned. Products must be in their original packaging with all instruction/warranty paperwork. Product must be unused. A 25% restocking fee will apply.
To return a product please request a RMA (Return Merchandise Authorization) by calling (281) 888-6632 or fill out an online Return Authorization Request. You must request an RMA within 10 days of receiving the product. All returns must be completed within 30 days. Orders returned without an RMA number will not be recognized as a return and will be charged a 30% restocking fee in addition to the shipping charges, once processed.
